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Effective Date: April 4, 2024
Bluestone Haven LLC (“Bluestone Haven,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather through our website, www.bluestonehaven.com, and any related services, including but not limited to purchasing products, requesting customization or repair services, or contacting customer support (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, please do not use our Services.
1. Information We Collect
We collect various types of information when you use our Services, including:
– Personal Information: When you make a purchase, request services, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.
– Transaction Information: We collect details about your transactions, including the products you purchase, the date and time of your purchase, and payment information.
– Device Information: We may collect information about the device you use to access our Services, such as your device type, operating system, browser type, and IP address.
– Usage Information: We may collect information about how you interact with our Services, such as the pages you visit, the products you view, and the actions you take.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
– Provide and improve our Services;
– Process transactions and fulfill orders;
– Communicate with you about your orders, products, or services;
– Customize your experience and preferences;
– Respond to your inquiries and provide customer support;
– Analyze trends, track usage data, and measure the effectiveness of our marketing efforts;
– Detect, prevent, and address technical issues or fraudulent activities.
3. Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
– With service providers and business partners who assist us in providing and improving our Services;
– In response to legal requests or to comply with applicable laws, regulations, or legal processes;
– To protect the rights, property, or safety of Bluestone Haven, our customers, or others;
– In connection with a business transaction, such as a merger, acquisition, or sale of assets.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You may have certain rights and choices regarding the collection, use, and sharing of your personal information. You can update your preferences, review, or request changes to your information by contacting us using the contact details provided below.
6. Children’s Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we may have collected information from a child without parental consent, please contact us, and we will take appropriate steps to remove such information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Policy on our website or through other communication channels. We encourage you to review this Policy periodically for the latest information on our privacy practices.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Bluestone Haven LLC
36 South 18th Avenue, Suite D
Brighton, Colorado 80601
Email: info@bluestonehaven.com
Thank you for entrusting Bluestone Haven with your personal information. We are dedicated to protecting your privacy and providing you with an exceptional experience.